At Alec Mart, we aim to provide a fast and reliable shipping experience for all our customers across the United States. This policy outlines our shipping procedures to ensure full transparency.
1. Order Cut-Off Time
- Order Cut-off Time: 2:00 PM Eastern Standard Time (EST)
- Orders placed before 2:00 PM EST will begin processing the same day. Orders placed after this time will begin processing the next business day.
2. Shipping Timelines (3-5 Days Total)
We work hard to get your order to you as quickly as possible. Your total waiting time is broken down as follows:
- Handling/Processing Time: 1-2 Business Days (Monday – Friday)
- Transit Time: 2-3 Business Days (Monday – Friday)
- Estimated Total Delivery Time: 3-5 Business Days
3. Shipping Rates & Methods
We ship all orders within the United States using reliable carriers, primarily UPS, FedEx, or USPS.
- Standard Shipping: Free Shipping
- All shipping costs are calculated and clearly displayed at checkout before you complete your purchase.
4. Shipping Summary Table
| Shipping Stage | Timeframe |
| Order Cut-Off Time | 2:00 PM (EST) |
| Handling Time | 1-2 Business Days |
| Transit Time | 2-3 Business Days |
| Total Delivery Time | 3-5 Business Days |
Export to Sheets
5. Tracking Your Order
Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this number to monitor your package’s progress directly on the carrier’s website.
6. Address Changes & Cancellations
If you need to change the shipping address or cancel your order, please contact us at Support@alecmartllc.com within 2 hours of placing your order. Once an order has entered the handling stage, we cannot guarantee changes.
Company Information
alecmartllc.com is being operated by Alec Mart LLC, registered in the United States under Florida company number L24000310983.
- Website Name: alecmartllc.com
- Company Name: Alec Mart LLC
- Business Address: 2452 Cherry Laurel Dr, Sanford, FL 32771, USA
- Business Number: L24000310983
Customer Service
- E-Mail: Support@alecmartllc.com
- Phone: +1 (914) 520-0916
- Opening Hours: Monday to Friday: 9:00 AM – 5:00 PM
- Saturday and Sunday: Closed
- Time Zone: Eastern Standard Time (EST)
- Response Time: We respond within 1 business day.
